01 Booking Confirmation
A booking request, preliminary estimate, or inquiry does not reserve an appointment.
Your appointment is confirmed only after the required deposit is received and Enhance My Ride sends confirmation.
Before confirmation, we will establish the service scope, agreed price, appointment date and time, service location, and applicable deposit. A requested time is not reserved until confirmation is sent.
Keep your confirmation and written agreements about services, pricing, and appointment changes for your records.
02 Deposits & Payment
A deposit is required to confirm a booking. The amount is based on the total agreed job price.
| Agreed Job Price |
Required Deposit |
| $300 or less |
$50 |
| Above $300 |
20% of the agreed price |
Example: $250 job
$50 deposit. The remaining $200 is due under the agreed payment terms.
Example: $500 job
$100 deposit. The remaining $400 is due under the agreed payment terms.
Important Deposit Terms
- The deposit is applied toward the agreed total price unless otherwise stated in a written agreement.
- Deposit amounts and payment instructions will be communicated before payment.
- The remaining balance and approved additional work must be paid under the agreed payment terms.
- We will discuss additional services or charges with you before proceeding.
Refund eligibility is subject to applicable law and the circumstances of the booking. This policy does not waive rights that cannot legally be excluded.
03 Cancellations & Refunds
Please contact us as soon as possible if you need to cancel. Early notice gives us more opportunity to adjust our schedule.
Deposits are generally treated as nonrefundable to the extent permitted by law. This does not remove cancellation, refund, or other rights that may apply under California or other applicable law.
- Contact us directly and retain a record of your cancellation message.
- If we must cancel or cannot provide the agreed service, we will communicate appropriate next steps.
- We will comply with any refund or other remedy required by law.
- A cancellation and a rescheduling request are different; a new appointment must be agreed upon and confirmed.
Legal cancellation periods or refund requirements may apply in some circumstances. This policy does not override applicable law.
04 Rescheduling
We offer one complimentary reschedule with at least 24 hours' notice, subject to availability.
- Contact us at least 24 hours before your appointment to request your complimentary reschedule.
- The replacement date and time must be available and confirmed by us.
- Requests with less than 24 hours' notice, repeated changes, or missed appointments may require a new agreement for future service, subject to applicable law.
- If weather, safety, access, or another significant circumstance prevents service, we will discuss available options.
Please wait for confirmation of the new date and time before treating the appointment as rescheduled.
05 Quotes, Pricing & Additional Work
Advertised package prices are starting prices. The final quote depends on the agreed scope and your vehicle's needs.
Factors that may affect pricing include:
- Vehicle size and configuration.
- Interior and exterior condition.
- Heavy soil, excessive pet hair, or significant staining.
- Specialty treatments and additional requested services.
- Service location and any disclosed travel charge.
We will discuss applicable charges and the service scope before beginning work. If a condition materially changes the work required, we will explain any options and price adjustment before proceeding.
See services and package descriptions for current starting prices and options.
06 Standalone Services & Minimum Charge
Individual services may be requested without a complete detailing package, subject to availability and suitability for your vehicle.
The minimum charge for a standalone mobile appointment is $100.
- The minimum applies to a standalone mobile appointment, not automatically to every individual service in a combined quote.
- Multiple services can be assessed and quoted together as one appointment.
- An add-on requested alongside a package is quoted at its applicable additional price. The standalone minimum is not automatically added to an existing package.
- Any travel charge will be disclosed before you approve the quote.
07 Preparation, Arrival & Access
Please provide accurate location and vehicle details and make the vehicle accessible at the agreed appointment time.
We bring our own water supply, power, equipment, and detailing products. You do not need to provide water or electricity.
- Tell us about parking restrictions, gate codes, access instructions, and location limitations in advance.
- Remove valuable personal items and loose belongings from areas you want detailed.
- Inform us about known vehicle issues, sensitive materials, prior damage, or conditions that could affect the work.
- Ensure the service location is safe and provides the agreed access to the vehicle.
If the vehicle or location differs materially from what was described, we may need to revise the quote or discuss rescheduling before proceeding.
08 Service Limitations & Results
We select detailing methods based on the vehicle's materials, condition, and agreed service.
- Some stains, odors, scratches, oxidation, and other defects may be permanent or only partially improved.
- Cleaning and detailing are cosmetic services, not mechanical repairs.
- Paint correction, polishing, restoration, and other specialized procedures must be discussed and quoted separately.
- We will not knowingly proceed with a treatment we consider inappropriate for a surface or unreasonably risky.
Where reasonably identifiable, we will explain relevant limitations before treatment. Nothing in this section limits rights or responsibilities that cannot legally be excluded.
09 Questions & Contact
For questions about a quote, deposit, cancellation, or appointment, contact us directly.
For an existing booking, include your appointment date and relevant confirmation details.
Policy note: These general business policies should be reviewed by a qualified California attorney before publication. They do not replace applicable law or a specific written agreement governing your booking.
